What responsible gaming tools does BK8 offer?

BK8 offers deposit limits (daily, weekly, monthly), loss limits, session time limits with automatic reminders, and self-exclusion options ranging from 6 months to 5 years.

How do I self-exclude from BK8?

You can request self-exclusion by contacting BK8 customer support. Self-exclusion periods range from 6 months to 5 years, during which you will not be able to access your account.

Where can I get help for problem gambling in Malaysia?

For immediate support in Malaysia, contact Befrienders Malaysia at 03-7627 2929 (available 24/7). International resources include GamCare, BeGambleAware, and Gamblers Anonymous.

Responsible Gaming

We're committed to promoting safe and responsible gambling

At BK8, we are committed to endorsing responsible gaming as a policy of customer care and social responsibility. We believe it is our responsibility to you, our customers, to ensure that you enjoy your wagering experience on our site, while remaining fully aware of the social and financial harms associated with problem gambling.

Our Commitment

We provide the following tools and resources to help you manage your gaming:

💰

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your account.

📊

Loss Limits

Restrict the amount of money you can lose over a certain period to stay in control.

⏰

Session Time Limits

Control how long you stay logged in per session with automatic reminders.

🚫

Self-Exclusion

Take a break from gaming for a set period (from 6 months to 5 years).

Maintaining Control

Gambling should be treated as a fun pastime, and not as a means to generate income. Whilst the majority of the population can treat gambling as recreation and spend only what they can afford to risk, for some it can be more difficult.

                    ⚠️ Important Reminders
                    Gambling should be done in moderation and undertaken as a form of leisure not as a genuine
                            way of making money
Avoid chasing losses - if you've lost, take a break
Only gamble when you can cover the losses
Keep track of the time and monitor the amount of money you spend
Set a budget before you start and stick to it

                

Warning Signs of Problem Gambling

Recognising the early signs of problem gambling can help you or someone you know seek help before it becomes more serious. Be aware of these warning signs:

                    🔍 Signs to Watch For
                    Spending more than you can afford - Gambling with money meant for bills, rent, or essentials
Chasing losses - Continuing to gamble to try and win back money you've lost
Borrowing money to gamble - Taking loans or using credit cards specifically for gambling
Neglecting responsibilities - Missing work, family events, or social obligations due to gambling
Lying about gambling - Hiding how much time or money you spend gambling from family or friends
Feeling restless when not gambling - Experiencing anxiety or irritability when you can't gamble
Gambling to escape problems - Using gambling as a way to cope with stress, depression, or anxiety

                

Self-Assessment: Are You Gambling Responsibly?

Ask yourself these questions honestly. If you answer "yes" to any of them, it may be time to reassess your gambling habits:

❓

Time & Money

Do you spend more time or money gambling than you originally planned?

❓

Emotional Impact

Do you feel guilty, anxious, or depressed about your gambling?

❓

Financial Strain

Have you ever borrowed money or sold possessions to fund gambling?

❓

Relationships

Has gambling caused problems in your relationships or at work?

If you answered "yes" to any of these questions, we encourage you to use our responsible gaming tools or reach out to a support organisation for guidance.

How to Use Our Responsible Gaming Tools

BK8 provides several tools to help you maintain control. Here's how to access and use them:

Setting Deposit Limits

Deposit limits allow you to control how much money you can add to your account within a specific timeframe. You can set:

Daily limits - Maximum amount you can deposit in 24 hours
Weekly limits - Maximum amount you can deposit in 7 days
Monthly limits - Maximum amount you can deposit in 30 days

To set or modify your limits, log into your account and navigate to Account Settings → Responsible Gaming → Deposit Limits.

Requesting Self-Exclusion

If you feel you need a complete break from gambling, you can request self-exclusion for a period of your choosing (from 6 months to 5 years). During this period:

You will not be able to log into your account
You will not receive any marketing communications
Any pending bets will be settled as normal
You can request withdrawal of your remaining balance

To request self-exclusion, contact our Customer Support team via Live Chat or Telegram.

Underage Gambling

It is illegal for anyone under the age of 18 to open an account or to gamble on BK8. We take our responsibilities in this regard very seriously. We carry out age verification checks on all customers who use payment mechanisms that are available to under 18s and additionally perform random age verification checks on customers using other forms of funding mechanisms.