DuitNow & Online Banking: Speed & Convenience
Why Choose DuitNow?
DuitNow and FPX Online Banking are the most popular deposit methods at BK8 for one reason: Convenience. You already have the apps (Maybank2u, CIMB Clicks), and it works exactly like paying a bill or buying dinner.
- Instant Processing: Funds usually appear in your wallet within 60 seconds.
- No Fees: BK8 absorbs transaction costs.
- Secure: Protected by your bank's 2FA (TAC/Secure2u).
Which Banks Work Best?
While BK8 supports almost all Malaysian banks, some are faster and more reliable for online gaming transactions:
| Bank | Reliability | Notes |
|---|---|---|
| Maybank | ⭐⭐⭐⭐⭐ | Fastest. Best uptime. Secure2u is very convenient. |
| CIMB | ⭐⭐⭐⭐ | Good, but beware of scheduled maintenance. |
| Public Bank | ⭐⭐⭐⭐ | Very strict security, good for safety but sometimes slower. |
| Hong Leong | ⭐⭐⭐⭐ | reliable processing. |
⚠️ Beware: Bank Maintenance Hours
The #1 cause of "missing deposits" isn't a scammed transaction—it's Bank Maintenance.
Most Malaysian banks undergo system maintenance daily, usually between 12:00 AM and 4:00 AM. If you try to deposit during this time:
- The transaction may fail.
- Money may leave your bank but not reach BK8 instantly (it will arrive when maintenance ends).
Pro Tip: If playing past midnight, top up your account before 11:30 PM to avoid interruption!
Step-by-Step Deposit Guide
- Login to your BK8 account.
- Click Deposit and select DuitNow or Online Banking.
- Enter the amount (Min RM50).
- You will be redirected to the secure payment gateway (EeziePay/Help2Pay).
- Select your Bank and login with your online banking credentials.
- Approve the transaction via Mobile App or TAC.
- Wait for Auto-Redirect: Do not close the browser! Wait until you are redirected back to BK8 with a "Success" message.
Common Issues
- Transaction Successful but Money Not in Wallet?
- Wait 5-10 minutes. If still nothing, contact Live Chat with your Reference ID.
- Payment Rejected?
- Check if you have sufficient funds or if you exceeded your daily transfer limit.
- "Name Mismatch" Error?
- Remember, you cannot deposit from a bank account that doesn't match your registered BK8 name. Refunds for third-party deposits can take 7-14 days!